# LCMS Convention Workbook_St. Louis Missouri_2019_S87 # Machine transcription, uncorrected — CHI Digital Archive (demonstration) OFFICER, BOARD, AND COMMISSION REPORTS tors of the Synod in carrying out their respective responsibilities for oversight supervision management, and coordination of the operations of the national office and acceding to the triennial emphases adopted by the convention of the Synod. The Operations Team shall consist of the Chief Mission Officer, the Chief Administrative Officer, and the Chief Financial Officer and shall be convened by the Chief Administrative Officer.” The Operations Team meets monthly along with selected subjectmatter experts to coordinate and support the ministries of the Synod. This has resulted in better coordination of the ministry initiatives, more efficient processes, and growing cross-unit support within the national office. Administrative Team. Bylaw 3.5.1 establishes an Administrative Team, which “shall assist the President and the Board of Directors of the Synod in carrying out their respective responsibilities for oversight, supervision, management, and coordination as set forth in the Constitution, Bylaws, and resolutions of the Synod and according to the triennial emphases adopted by conventions of the Synod. The Administrative Team shall consist of the President, the First Vice-President, the Secretary, the Chief Financial Officer, the Chief Mission Officer, and the Chief Administrative Officer and shall be under the leadership of the President.”The Administrative Team meets monthly to coordinate and support the ministries of the Synod. During these meetings, the Chief Administrative Officer gives a summary of the actions and topics discussed by the Operations Team. This ensures clear communication and coordination within the Administrative Team. Other Functional Areas. The Chief Administrative Officer is responsible for several service units, which are composed of dedicated individuals whose service to the Synod is more than often measured in decades that in years of service. These areas include human resources, operations and event planning. A brief overview of the responsibilities and activities follows. Frank Simek, Chief Administrative Officer R6.1 2 Convention, Conference, and Event Planning The Convention, Conference, and Event Planning Group provides exemplary event planning services, including hotel negotiation, travel, housing, transportation, and conference needs for all LCMS organizations, resulting in enormous cost savings and more efficient event planning. The services are provided for events across the country, including the Synod Convention, National Youth Gatherings, and a variety of organizational needs. Since the 2016 LCMS Convention, this department has planned or assisted with more than 900 offsite events, accommodating an estimated 200,000 people. In addition, this department supported more than 15,000 meetings and activities at the International Center building during the same period. Lynne Marvin, Senior Director, Events and Procurement 87 R6.1 3 Report of the Human Resources Department “Joy:fully Lutheran” service in support of ministry and mission is the goal of the Department of Human Resources. We are blessed with this amazing challenge as we deliver the core human resources functions to the Synod and the corporate entities. The department is consummately focused on maintaining a caring and supportive work environment so that over 650 employees, both domestic and internationally deployed, may give their most effective service to the Lord. The Department of Human Resources coordinates the development and administration of personnel policies, procedures, and supporting systems within and between boards, commissions, departments, entities and agencies of the Synod. The last triennium presented opportunity to concentrate on the delivery of service to the corporate entities. The department played an instrumental role in the restructuring of Corporate Synod’s service areas, which led to more efficient staffing levels. In response to an initiative to foster better collaboration amongst the corporate entities, the department assisted with the analysis and workforce planning that led to better alignment with business processes and procedures. In compliance with the Synod’s Board of Directors’ philosophy to be “good stewards of the dollars entrusted to us, pay fair salaries, and reward performance in order to be able to attract, motivate, and retain employees,” the department worked with Concordia Plan Services administrators to conduct a comprehensive review of the health care options. We analyzed and selected health care options that provide comprehensive coverage in a cost-effective manner. Another area of success was recruiting executive-level talent with key hires, including the President of LCEF and the LCMS Chief Administrative Officer. The Department of Human Resources is well positioned to execute on the strategy for the next triennium. Our objectives are: continue to create a learning culture with the specific goal to develop leaders; create development, retention, and succession plans; provide support and education for employees that assists them in all stages of their vocational life cycle; and implement a new Human Resources Information System that will lead to more centralized HR services to the corporate entities. Accomplishment of these objectives will lead to enhanced services to the boards, commissions, agencies, departments, and corporate entities we support so that they can concentrate on their mission. Val Rhoden-Kimbrough, Executive Director R6.1 4 Operations Support Services Department At the direction of the LCMS Board of Directors, the Service Departments under the Chief Administrative Officer underwent external reviews to ensure these services were being provided in the most efficient and cost-effective way. The overall mission remains the same, and that is to provide services that support the mission and ministry of the LCMS. The creation 2019 Convention Workbook